Our members love us because we work for them…

Have had great experiences working with Dr. Wertz! She is responsive, caring, diligent and supportive. I highly recommend her!

Great Vist !! Everyone was very nice and made sure my questions where answered and I did not feel rushed in any way. I don't have Insurance so this is a great options for anyone in the same boat.

Dr. Wertz has taken the time to listen to me and put together a solution that no one has taken the time to try to understand for 20 years. I am on the way to knowing what is happening with my body and it is because she cared enough to ask questions and truly consider all of the possibilities.

Was with them for several years, and it was spectacular! Great approach to Healthcare. If I didn't transfer to a new city I would never leave.

Edit: Still a patient here, still adore all the Healthcare professionals here. 10/10Some of the best care I've ever received in my life. I've never had better physicians

I was unsure when our company introduced us to First Primary Care but I have had nothing but positive interactions. I have always been "afraid" to talk to anyone in the medical field for fear of being judged and/or not heard. This is not how I feel with Dr. Mulkanoor and his associates. Everyone has been responsive, helpful and welcoming. It is also great being able to send messages via an app as it makes healthcare so much easier and accessible.

For those of us who remember healthcare back when you truly got to know your physician and you had easy access to great care, this practice is for you! I have been a patient of Dr. Wertz for the past several years, and I am so thankful for her excellent care. She is so smart and professional, yet very personable at the same time. As my primary care physician, she manages my overall health needs, takes so much time with me as a patient, listens to my concerns and is very quick and efficient with any necessary referrals, tests, etc. No more waiting months and months just to get an appointment to see my PCP! All office staff are also friendly and courteous. Highly recommend!

Everyone in the office is so kind! From Dr. Linh, to Dee, to Nerry! Very grateful for excellent care.

Dr. Vaughn is exceptional! I signed up with Primary care because of the care she had given me at a previous clinic. I sought her out and was delighted to find her again. I have never had a doctor who listened and cared so deeply. Her attention to detail and knowledge is comforting.Anyone would be lucky to have her as their doctor.

This is the way medical care should be. I have never been treated so well at the doctor's office. The NP actually listeed to my concerns and works with me to help me to feel better. I hope I never have to go back to a traditional doctors office. I have waited longer to see a doctor than the time I spent in the room with one. On my 1st in person visit here there was no wait and the NP took her time and went over everything. Peace of mind with medical care is important and that is what you get with first primary.

I've been a member now for about four years. I wish I'd joined sooner. I highly recommend Dr. Wertz. She's the best Doctor I've ever had. Having a doctor that treats you like a patient and not a file number or insurance claim is amazing. Having daily access to the doctor via text is awesome - no appointment needed, no co-pay BS, no insurance BS. These are outcomes I was not expecting but absolutely keep me coming back and while I'll never leave FPC. When healthcare is about you and not the insurance company, you actually end up healthier. Go figure.

Place is great! Love the attention they give their patients. Nery and Dr. Mo are awesome. Would highly recommend. The First Prinary app-Spruce is great if you are feeling bad. They can address your problem and sometimes they can prescribed medicine without coming in to see them.

Dee and Dr Wertz are great! Always an insightful, efficient, and productive visit!

Ms. Dee was really professional sweet and personable. She made the visit extremely pleasant and the other lady at the front desk was also very welcoming.

Love the staff and nurses! Super friendly and attentive! No wait time at all! Dr. Wertz was a great listener and I felt like she expressed true concern for my injury. Nurse Dee was hands down the best nurse I've ever had!Love these guys!

I love First Primary Care, it's the next best thing from having a doctor make a house visit. You get assigned a doctor and you can text them anytime there's a concern, you need to make an appt. or you need a prescription. You text the doctor her/him self not the admin. My doctor is Dr. Wertz and she is wonderful. I always feel relaxed around her and she is very professional. Even when something is bothering me and I'm a little anxious she keeps a calm professional demeanor.

I have been with FPC for a few years now and have been more that satisfied with the service. Dr. Wertz is amazing. I love the availability of the clinic. The messaging at any time is great.

I've been a member for roughly three years at this location and it’s worth every penny. Dr. Wertz always has the time, and more importantly takes the time, to understand any issue I am having and to set up a treatment plan. I’ve never had any issues setting up short notice appointments or getting a quick response in the Spruce app. I feel I’m always getting high quality personalized care!

My experience with First Primary Care and Dr. Wertz has been incredible. Its so easy to communicate, Dr. Wertz listens and I trust and feels she cares. Glad I found Dr. Wertz and First Primary Cate.

I am blessed to be a member/patient of First Primary Care. My appointments are timely and thorough. Dr. Wertz has been fantastic and provides answers to all my questions. I'd recommend FPC 10 times out of 10.

First Primary Care is a different type of healthcare model I pray most of America moves into or people get to experience at least one time so they can see the difference. Moving from a traditional model where wait times are long, only get a few minutes with the doctor, expensive, I decided to try something different a few years ago. First Primary actually puts their patients’ health care needs first. The wait times are almost zero, quick appointment scheduling, the appointment is comprehensive and not rushed, they follow up on the care plan if needed, and make me feel like they genuinely care for my well-being. It makes me feel like I am really in charge of my health and have a valuable partner with me, with this type of doctor-patient relationship. As long as I live in the area, I will stay a member of First Primary (and continue to see Dr. Wertz). Best healthcare I have ever received. Personal note to Dr. Wertz. She is the most compassionate doctor, smart, informed, funny, and easy to talk to. Never makes me feel dumb for any questions I may have. I hope she stays with First Primary for the long term.

Now that 2025 is here, I encourage everyone to join FPC! Dr Wertz is my doctor and she is fantastic 💚 understanding, caring and so professional. I love being able to message her and receiving a reply within minutes, having the ability to get immediate referrals and answers to any questions. I will never go back to the "regular insurance doctor" scenario.I recommend them 100%, just give them a chance and you will not regret it.

Fantastic concierge medical service/facility that is very reasonably priced. I use Dr. Cassandra Wertz and she is a wonderfully attentive and caring doctor who is always available 24/7 on the convenient app for medical consultation and advice. Recommend highly.

I write this review as a patient of Dr. Wertz’s for over 3 years. I feel that time frame qualifies me to leave an accurate review. With that being said, Dr. Wertz is nothing short of fantastic. I think we can all agree it is rare to find a doctor that simply cares. But that is what she does. While a lot of other doctors will quickly dismiss your concerns, I have never felt dismissed, rushed, or pushed aside. I feel incredibly lucky to have found a doctor that not only cares, but has an immense amount of knowledge and experience. She is fair, compassionate, and is always willing to go above and beyond to find a treatment plan that will work for YOU. Placing YOU as the #1 priority. I truly, truly cannot recommend her enough.

My wife and I are long time patients of Dr. Cassandra Wertz and team. We followed her career change from 3000+ patients to FPC where the patient load is considerably less allowing for one on one medical care & guidance. We are fortunate to have medical guidance from FirstPrimary Care and associated Doctors/Services across the Spring Branch and Houston area. The ability to text and/or call Dr. Wertz with backup from First Primary Care is priceless to us. In reality the convenience and expertise is well worth the reasonable monthly fee. I recommend First Primary Care to all that read this review.Kind regards, J&J

Great experience

My daughter had a horrible experience at this practice. She had been experiencing horrible pain in her abdomen. This had been an ongoing problem for months and she was showing classic symptoms of endometriosis. After multiple visits and bloodwork she was told by Dr. Wertz that it was all in her head- fast forward after seeing yet another doctor she was diagnosed with Stage 3 endometriosis!! In our opinion it’s classic malpractice!!

In all the visits we made, be it in person or via spruce, staff has been nothing short of perfection. Dr. Stasio, is amazing. Our experience for the past three years with her is priceless. She is always prompt, professional, kind, and caring at all times. Every need we required has always been addressed in a timely manner. We really appreciate all this team has done for us. During, My recent visit Ms. Kylah David was very professional, and friendly. She made me comfortable .Sincerely, Elizabeth

Dra.Rachel es una excelente medico que siempre ha contestado mis preguntas.Practicamente me salvo la vida al diagnosticarme un cancer de tiroides y ser tratada a tiempo!!Estoy muy agradecida con ella.Le daria 10 estrellas!!!Definitivamente recomiendo First Primary Care y Sedera!!

Friendly great Staff!! 🙂 Great service! 🙂

DeQua and Dr. Wright saw me on short notice and did a fantastic job. Blood draw and shot was painless. Would recommend.

Office staff was so kind and helpful. Love how stress free First Primary Care is. Dr. Glick is always willing to listen to my concerns and takes me seriously. Hard to find these days!!

Highly responsive and personalized service. Dee is a great nurse and the doctor was extremely personable and gave a high level of care.

I've been using First Primary Care for 9+ yrs and it's the best way to stay proactive with AGING. I still use Dr. Goyal, Dr. Mo even though I've been on medicare. No way I'm changing my doctors EVER! Nurse Nery is excellent and gets my sense of humor, lol. No one could have a better health care provider than them.

Very personal care from Glenn and Nery

Dr. Karthik is amazing. He literally wants to know everything from the start of your life to present to get into the root problems of any health issue that you want to explore. He's very attentive, understanding and knowledgeable and open to me explore alternative medicines such as acupuncture. I have also never waited more than an hour or so for a response and I love the recaps he gives after visits. I'm happy to say I think I have found my forever doctor in Ohio.

Nery and Dr He are very professional and helpful. Very thorough and quick every visit

Dr. Mulkanoor is very through and caring. He takes time with his patients so he can truly understand them. He developed a wellbeing plan that will work with my lifestyle so I can maintain my health. He provides affordable healthcare which is very important in today’s healthcare model. I highly recommend Dr. Mulkanoor!

Cannot speak highly enough of Dr. Wertz and her staff. I have felt like best friends & family since the first day over 2 years ago. (Special shoutout to Nery who was immediately welcoming and friendly)

Greatly appreciated the thorough care. Next level stuff. 😊

I joined First Primary Care about a year ago and couldn't be happier with their service. They practice medicine, the modern way. I can contact my doctor, Dr He, directly through an App and can have immediate response to my health issues. I don't have to go through multiple layers of staff to talk to my Dr, I can just text through the app. By the way, Dr He has been awesome. He always contacts me right away if I have concerns and sets up either a virtual or in person appointment. If I do need to come in, the staff, Nert and others, are always friendly and professional. I highly recommend First Primary for your health provider.

Thank you. Dr. Wertz and Dee!

Great visit. Friendly staff. Always seen quickly.

I had a fantastic experience at First Primary Care. Nery was very helpful. Seeing Dr. Mo for my toothache and he has had very good communication and been extremely accommodating. Every aspect of working with First Primary Care has been seamless and encouraging. This is an extremely well run organization and I’m grateful that I get to go here. Dr. Geetu Goyal is an inspiration. Everything about this has exceeded my expectations and been better than any “healthcare” I have received previously. You can sense the care and the personal touch. I’ve interacted with maybe ten people and they have all been absolutely wonderful and exceptionally pleasant.

Neri and Dr. Mo saw me on short notice and addressed my every medical concern. Would recommend.

It is always a great experienceDee is friendly and professionalAnd Dr Derek is amazingThank you!

Dr Stasio is wonderful! She always answers my texts immediately and is very kind and knowledgeable! She has also handled a problem I had while out of town! I go to the Sugar Land location! It's immaculate and all of the staff are very friendly! I love this place!

Quick, personal, caring…Nurse Dee was professional and personal - This is how medicine suppose to look like!

Dee and Nery, and all are so sweet! Very helpful and knowledgeable.Thank you

I love working with Dr Cano. She is very caring and thorough in her approach to Healthcare. I cannot recommend this practice strongly enough!!

Dr. Mulkanoor he's good. And you can tell he cares about his clients. I was hesitant with this new insurance but he has made the process seamless and stress free.

The traditional healthcare model always felt like a scam and just seemed to be forced on me.First primary Care is far from the traditional model of healthcare. I truly feel like their model has my best interest in mind not only for my health but also financially.Being able to access and speak with Doctors on demand is amazing. Having Dr. Mulkanoor as my PCP, healthcare concierge & health coach is a service I would gladly pay for & am extremely grateful for.Thanks FPC!

My company recently switched to first primary care. I was skeptical at first but after speaking with Dr Mulkanoor I felt relieved. I can finally afford healthcare for the first time in a long time. I had my first in person appointment today and felt heard. I was with him talking about my health history and current health for an hour with no cost or copayment. I text him directly through spruce app and recieve response the same day. So grateful my company chose first primary care. Highly recommend!!!

First Primary Care is the best healthcare decision I’ve ever made for nyself

Great service

Dee the nurse is always so nice and a pleasure to deal with.

Dr. Mulkanoor and his team have been too good to be true. I had a sudden onset of worrying symptoms and he and his team jumped into action. I felt like my concerns were heard and I was able to get same day imaging. I'm scheduled for surgery next week and I just walked out of their office for my pre-admission testing. I have had many surgeries but I never have felt this good about my care before, especially before a procedure. A HUGE thank you to everyone involved.

Visit went great! The care provided by Dee and Albert was top notch. Felt very comfortable and the staff was amazing!

Fantastic care within an hour. Wasn’t feeling well at all while on vacation out of state needed to visit with my doctor. Texted him through the app and within an hour I had talked to him and had a prescription called into the local pharmacy.

Had a great experiance, they help you very quickly, the place is very clean and have good communication.

I love coming here. Everyone is always so professional and friendly. 10 out of 10 experience.

Excellent service… best Doctor ever…

Personalized and professional medical care

Wonderful place to get care!!!! They are sincerely good people that care about your wellbeing. Go check them out and you won’t be disappointed.

Kylah can stick me any day. FPC is elite

Dr. Ngare is patient and thorough. She has a very caring demeanor and she is extremely responsive. My wife and I love working with First Primary Care and their team of doctors.

Dr Rachel is a wonderful doctor I was sick for a very long time and she was able to pinpoint what was wrong with me and help me get better

My visit today I feel like I have met my family.. kylah is a darling n Dr. Ngare is the best .. I love them 💗

The doctor here is by far the best one I’ve been to before. So glad that I’m coming here now!

Dr Karthik is great and really cares. Hope to come here the rest of my life.

Great service!

So amazing love this doctor office. They are all so friendly and helpful. Thank you all for the awsome service!!

Dr. Mulkanoor has been tremendous in helping me to optimize my health and is incredibly responsive on any questions or needs. Fantastic experience!

We are early in the process but thus far it has been overwhelmingly positive. Prescriptions and premiums have been much less expensive than with "traditional" plans. We have seen a few prescriptions already go from over $200/month with a traditional plan down to $0 out of pocket with this plan. The level of primary care is much higher than we are used to. The collaboration with the main doctor has been closer to the experience one would expect from a personal health coach.

Great Experience! My doctor listened and answered all my questions.

Great Experience!Had a minor sprain for teenager and reached out through their messaging app. Doctor called within 5 mins, saved hours possibly at ER, post paper work, payments from insurance, and more importantly providing patient centric primary care, and nothing else.In another instance, helped us take a major international trip by providing personalized and quick care, and providied peace of mind!This is the way how medical care should work. Big Fan of First Primary care!

I must say Dr. Zhaleh Amini-Vaughan is the BEST doctor I’ve had ever! When you make an appointment she doesn’t rush you, she takes her time & listen to whatever you are saying. Also it’s no waiting in a waiting room you get seen instantly. Not to mention anytime I have a question for her she responds back to me the same day. I currently have health insurance & I still rather use First Primary Care. Best primary choice hands down trust me!

Dr. Cano is the absolute best. Very professional, explains everything. Very kind, patient and pretty too. I highly recommend her.

The best experience I have had ever. Dr. Cano and nurse are an awesome team. Dr. Cano took the time to explain medical information with me. This is my place for medical attention from now on. Love them 💝

I had a great experience at Dr. Chi Stasio’s office. First of all the office was cleaned and it had a very pleasant atmosphere. Dr Chi was very knowledgeable, patient and had very good bed side manners. She took time out to answer all my questions and concerns. She also seemed very interested in my health. I’m glad I changed doctors and visited her office.

Worst personal experience from Dr. Zia when asking for information.

Worst personal experience from Dr. Zia when asking for information.

I honestly avoid the doctor like the plague itself. They terrify me. But Dr. Cano has been absolutely amazing every time we interact. She’s kind and LISTENS. Highly recommended.

Here is my original review and every word still stands true today: FPC The Woodlands office is expertly run from head to toe but its much more than that. For over three years now I've had a doctor that has continually followed up with me after my initial visit or if I was home sick and if I need to be referred to another specialist she will look into it and make an expert recommendation. Additionally, there's NEVER a wait and I have pretty much anytime access to my doctor or another specialist through their private app. The staff is always amazing and inviting too... It makes me curious as to why this works so well yet so unknown. Of course I'm OK with that because I dont want too many people crowding this improved healthcare system (just kidding).

I truly truly truly give a heartfelt thank you to you and your staff. In 43 years, I have never felt the care and attention from medical professionals anywhere close to as much as I do from you all. It's a blessing to have you.

Dr Karthik is an excellent and comprehensive physician. He has help me set my wellness goals to feel healthier. Through looking at my diet, taking in-depth lab tests, and assessing my overall physical health I can tell that I feel better and I am in great care.

I love Dr Dhukka, her and the staff are welcoming! She is attentive, pleasant, and knowledgeable. I am sad that she's moving to Austin but I always enjoy my visits with her.

The entire staff is so personable and knowledgeable. It was my first visit there but I already feel like I trust Dr Stasio to help me make the most informed decisions about my health.

Dr. Ngare was amazing. She was very informative and helpful. I’m so glad I chose to go with this membership. Thank you for making me feel comfortable.

Dr. Ngare and the First Primary Care team are very thorough and kind. They make you feel comfortable like you’re at home.

Dr Cano is just a natural Texan with her kindness, politeness and professionalism. She has always responded to all of my texts promptly. Herself and staff are the greatest. She is the friendliest and caring person that I know and always understanding when she explains anything to you. I’ve been coming to First Primary Care over a year now and always know I’m in great hands either myself or family member. I will continue to come here and recommend anyone to come here.

Amazing team. Genuinely cared about my family 's health. Extremely kind and thorough.So glad they are our providers!

In and out for a strep and flu test in 10 min

I had a very good experience with first primary care, specifically, Dr. Nagare. their service was quick and very professional. I would recommend them again.

Rachel and her staff are phenomenal! She is always quick to respond and take care of our needs. Fast, efficient and caring. Rachel is a great listener and really includes the patient in their care. My children and I are all very happy here!

Very professional. Good listener

Such excellent care! Our family has been with Dr. Pete for a number of years and he has cared for all of us through many ups and downs. Great to have a family doctor we can call even when we just need some health advice or a vaccine. He knows our history and he genuinely cares!

Extremely satisfied with the healthcare team and services at First Primary Care. Rachel Cano is super friendly, knowledgeable and caring. I feel very fortunate knowing my health is in good hands!

Such great care. I love how they take time with you to explain everything!

Great experience at First Primary Care with Dr. Ngare!

Fast, friendly service! Dr. Vaughan was super knowledgeable and answered all questions, comments, or concerns I had.

I am so use to people I don’t like change but Dr. Stasio and her receptionist didn’t judge me or make me feel bad. They really helped me a lot I felt comfortable there I will continue to go here.👌🏽👌🏽👌🏽

I have nothing but good things to say about my experience with First Primary Care and Ms. Rachel Cano, FNP. She actually sat and listened to me about every little detail.

signed up for the membership in order to be seen with promises i could get in touch with a doctor immediately, only to be met with silence from their app and a run around from their front office. being asked to send pictures of my affliction to people who i dont even know are medical professionals in order to "escalate" my case since the medical provider decided it was fine to ignore my business for hours. so thank you for taking my money and time that i could have used going to an emergency clinic.

Great atmosphere, from the front desk to the doctor. Felt really good about my visit and answered and helped with all my questions.

Even though I have health insurance I still choose First Primary Care as my provider because I am treated like a VIP. To be clear, I don’t consider myself a VIP….they however do! No wait time like with my last PCP (1.5 hours and still wasn’t seen!!!). Rob, the NP s extremely knowledgeable and thorough and the office staff is very accommodating and friendly!! My time and health are valuable to me….this is the perfect fit!!!

Absolutely fantastic experience. Definitely the best overall healthcare experience I've had. The convenience is great and the care is great too. The combination of First Primary Care and Sedera is really nice. I worked with Rachel Cano and really appreciated the quality of care.

The doctor's are wonderful!! I never feel rushed, they always take their time with me, as long as I need. Will never go anywhere else!!

I have been a member here for a while and I can definitely recommend. Pretty much any and every concern I had in regard to my health was looked after. These days I get better sleep and have more energy throughout the day after making lifestyle changes that Dr. Cano suggested as well, so that is always a plus for me.

Love the whole concept and Dr. Amini-Vaughan is great! Highly recommended 👌

I've been a direct patient of FPC for a year now and have been familiar with the company and their purpose since early 2021. They are restoring the value and purpose of healthcare all while providing the most affordable services in the market. It's awesome the selected Lake Jackson to be one of the first communities to expand beyond the greater Houston area. Looking forward to watching them help our area and people!

We’ve been with First Primary Care for several years. Using the Direct Primary Care model has benefitted our family greatly - the personalized, individual attention that we are given is like getting a house call. Our practitioner is always accessible - we’ve never had any issues getting the care we need and deserve. They have assisted us in managing our health and preventing illnesses that have been common in my family. I appreciate the whole person approach that every caregiver has. In this day and time when it seems that we have no options, you still have the freedom to decide how your healthcare is delivered despite regulation and pressures.

Dr. Zhaleh Amini -Voughn is an effective compassionate physician. She thoroughly listens to the patient and her ability to target the right medication is awesome because its coupled with research. We are pleased with such great nurses and easy access to Dr. Vaoughn is what separates the large medical facility with First Primary Care. The many thanks falls short in expressing our gratitude. From Andrew and Lloyd

Easy to work with, responsive, and willing to take the time to explain when asked questions. Great doctors and staff

You will definitely love coming here, so peaceful.You will be aPriority

I love primary first! Dr cano she responds quickly and Always takes great care of me. Her staff is awesome as well. Highly recommend

You get your own private doctor with this place! You can text with questions and always get in to see them. This is what healthcare should be!!Our doctor was very personable and knowledgeable. We’re really glad we found out about First Primary Care!

Dr. Ngare and her assistant Brandon are AMAZING! I Have never had a Doctor's visit like this in my entire life! The time and attention that was dedicated to me during my visit was greatly appreciated! Dr Ngare listened to every single concern took the time to go over lab results in detail. She listened to every single concern that i had pertaining to my health. We Discussed a detailed plan to get my health back on track going forward. And Brandon is simply AWESOME at his job! I FINALLY FOUND MY NEW DOCTOR!! I Definitely would recommend First Primary to everyone!

Extremely satisfied with First Primary Care…..Rachel Cano has been outstanding & competent in meeting my needs…the best correspondence of any Dr./Nurse I have had in a long time!! I highly recommend First Primary Care!

Dr. Cano is efficient and sweet. Always got back to me quickly with any concerns I had.This is a good membership for your basic medical needs.

I love First Primary Care, it is so convenient and easy. The doctors are great, Dr. Cano is so helpful and is always there to listen to my questions and concerns. I like that every time I go is by appointment and don’t have to wait long like other places, I like that they take the time with each patient and are not rushing to get you out the door.

I am extremely satisfied with Dr. Vo and her staff. Staff is very friendly and professional and Dr. Vo takes her time to explain everything so you can understand. She also gives you knowledge of over the counter medicines .

Rachel, the nurse practitioner is wonderful. It is always easy to get in for an appointment. Response time to messages is quick and efficient. The staff is professional. I highly recommend Primary Care.

First primary care is the absolute best! I love the accessibility and the care they provide

Rachel Cano NP is always friendly, professional and quick to respond/communicate. Love the business model and how they personalize your health care.

My family seen Rachel cano and she was very sweet and professional. She always got back to me in a timely manner with questions and care through the spruce app. I highly recommend first primary care!

Everyone was very friendly and professional. Had a great experience. I was in and out in no time.

We love coming here! The staff is phenomenal! From start to finish, our experience is always great!

Rachel the NP, was absolutely amazing!I get very anxious at the doctors office but she made me feel comfortable, I could be open with her, and tell her all my concerns and questions! All the staff was so kind!😁

Goodbye health insurance, hello health CARE! My experiences with FPC have been the polar opposite of all the years' spent filling out changes to insurance forms (on every doctor's visit) - since the care provided to me through my employer is free (to me). Beyond that, Dr. Stasio makes it a point to respond quickly to me via the Spruce app, or to take her time to talk with me about my life when I meet with her in person for annual physical exams. For the first time in a long time, I truly have a health care advocate who is focused on my well-being. I can't ask for much more than that!

This is the best place you for your medical needs! The receptionist was very professional with great customer service. My appointment was with Dr. Ngare and she gave us undivided attention, answers all questions and goes above and beyond to ensure that that patient understands what is going on! I would recommend this place with or without insurance!!!Very excellent services!

Dr. Robert and the office are above and beyond in their service and care. I would highly recommend them to anyone I know. They offer affordable prices for meds and tests.

Excellent and professional care staff. Easy discussions and great communication. Always quick to respond and take action. Very much appreciated!

Very nice doctor and staff. PP&VF

We had an excellent experience with First Primary Care! We felt genuinely cared for, and they were very accessible. Doctors and staff members were quick to respond and attentive to our questions. Dr. Chi is simply outstanding!

Walking into this facility made me feel relaxed and calm. The staff is very pleasant. Dr. Stasi was the best. She was very attentive to my concerns, responded quickly everytime I texted threw spruce, and was very knowledgeable. She made sure all my needs were met and I had the information I needs. I recommend her and her entire team. They were all phenomenal.

I started with First Primary Care while working for a company a few years ago. I left the company and found out I could continue seeing Dr. Vo for a low monthly fee which was way cheaper than traditional insurance. I stayed with First Primary Care because my doctor kept up with me, she would message me when I was sick just to check on me and she encouraged me on a weekly basis throughout my weight loss journey. Dr. Vo listened to me, to my concerns, when I came across a new drug, she was open to my thoughts about it. Of course, she's the Dr. and she did all the research, and made sure I was a good candidate for the drug. Within a few days Dr. Vo got back with me, and we discussed the new treatment plan! This practice is by far the best because they care about their patients. I'm not just a number to them. I also like that I can message Dr. Vo 1 time a month or 20 times a month and the cost is still the same each month. If you're looking for a doctor who cares about you and knows you on a personal level, definitely give First Primary Care a try! I give them two thumbs up and 5 stars!

An amazing clinic and staff! Would highly recommend and NP Rachel is amazing and alway so helpful!!!!!

I've had a membership with First Primary Care for a year now, and overall had a great experience. The response time and general access to my Doctor has been great. For those looking for an alternative option (instead of health insurance) for general checkups and care—FPC is worth checking out.

Best service and care I have ever received from a medical team. The app and no wait times at the office make this perfect for busy professionals. I will never go back to traditional govt directed health care. This medical team listened to me and helped me reach my wellness goals.

I cannot express how pleased I am w Dr. Vo and staff. I have never ever had such a terrific experience w a physician or medical system in my life. Dr. Vo really cares and goes out of her way to address your health concerns. Not to mention she is up on every new development in medicine. Even once I get health insurance via my job I will keep my service w Dr. Vo. They'll have me as a patient forever. They have been a lifesaver for me.

Where can I put more stars !!!! The staff is outstanding and caring!! Dr Vo , Dr Snodgrass, have not only got me on track , but have went above and beyond to make sure I’m feeling better!! They actually care about how your feeling!! I would recommend them ten times over!! Thank you again for all you two have done !! Customer for life !! A lot Of Practices can learn from these two!! Front desk also has never been less then welcoming! Update it’s been even more of an awesome experience , I can’t say enough about this practice !!

The staff here is amazing! Very attentive and goes the extra mile to take care of their patients!

Best service, best care! I cannot ask for anything better.

I have this insurance through my Job and it is one of my favorite features! Between work and my 2 kids it is nearly impossible to make a face to face appointment. Thankfully Rachel, is always there to help me and prescribe me exactly what I need so quickly. Thank you Rachel for being so awesome at what you do 🙂

My son and I LOVE Dr. Vo and the team at First Primary Care at both the Woodlands and Spring Branch locations.I have lived for most of my adult life without insurance and have resorted to smaller clinics with low cash rates and mostly I just don't complain about things I felt were "little issues"In the 10 Months we have been working with First Primary Care and Dr. Vo we are so pleased with the thoroughness of each visit (the Dr. plans on seeing your for 45 minutes so you don't just get rushed through) we get to spend so much time discussing our health concerns and maintenance that we rarely forget to ask questions we may have. But not to worry with the Spruce App Dr. Vo is one text message away.The App is amazing as it allows you to ask questions, request meds for known issues and take care of communications with the Dr. from home rather than dragging yourself out if you feel lousy! All the Lab work and post visit care instructions remain on the App in case you want to go back and check something.Dr. Vo has the BEST "bedside manner" and a genuine concern for getting you to living your best life. She is more of a teammate in the game of life and she is an amazing cheerleader encouraging small changing while working toward a higher goal.First Primary Care is continually seeking the highest quality care and diagnostic options at the lowest cash prices for people like me who simply do not make enough to pay for outside insurance and whose employer does not offer company health care.Dr. Vo and her team are worth every penny of the monthly rate which includes as many visits in person or on the App as necessary at no additional charges. So far we have only had to pay a VERY low cost for a few Lab tests that are outside the normal yearly coverage of the plan. I have been able to get a needed surgery taken care of for my son all cash at a rates so low I thought it must have been a joke but the care was amazing and the rates actually got lower after the procedure was completed. I have had a sleep study done that was LONG overdue and have seen a cardiologist for some issues that also have been a good long while in the making. All at rates that allowed my family to continue to eat and have A/C at home etc.I cannot say enough about how happy we are with the care we recieve from Dr. Vo and her First Primary Care team

We used FPC plus for a few months while we were in between health insurances. We kept FPC even after going back on employee-sponsored healthcare because of the quality and convenience. One month for an adult is equal to two office copays on my traditional plan. For the FPC price, I have unlimited contact with the FPC doctor if needed. The model is genius.

Dr Goyal and staff have been amazing with getting me back on track with my health needs!

This office is not disabled friendly. I went in last week for my first physical exam and was denied care for not wearing a mask due to my allergies and asthma. Without having EVER examined me or asking me about it, she sent the receptionist in to tell me she would not be seeing me and masks don't hurt asthma.However, if she'd done her duty instead of recklessly diagnosing me as "fine" she might have learned that on that particular day (and as I had been TRYING to tell the receptionist, however she was talking over me and as I'm partially deaf it was difficult to get much of a word in edgewise AND hear her) I was severely congested due to allergies and wheezing some from the asthma. I was actively having trouble breathing because of the swelling of my airways. I mean, I had worn a mask in her office the week before while escorting my husband (when the weather was more favorable) so it's not like I just wouldn't wear a mask. I did refuse hand sanitizer both times, but it has an aggressive odor and soap and water are equally effective. The CDC and the state of Texas allows that asthmatics may not be able to wear masks. You're supposed to contact your doctor if you get worse, right? So it's pretty shocking I was IN a doctor's office, waiting for my first full appointment with a supposedly "caring" doctor. According to the ADA they are supposed to provide REASONABLE accommodations. A reasonable accommodation would have been to come out to the waiting room (yes, I was already in the building, touching things and kind of breathing) and make sure it wasn't an emergency and then make me the last patient of the day. Instead, she diagnosed me, even though she's NEVER examined me nor laid eyes on me outside of a video call, and treated me as if I wasn't worth her time refusing to make ANY effort to "put patients first".This violated every claim from their website that made us sign up. On top of that, they have kept the money we've paid for the care we were supposed to receive. Beware: you're only going to be put first if they feel like it. In my case, she blamed it on her immunosuppressed patients. Both of us deserve better. It's not cool to try to pit one disabled group against another. You can treat both groups if you care about your patients.Edit: I rest my case. CDC guidelines do not have guidelines for active obstructed airways, probably because it's common sense to not impede the breathing of an asthmatic while it's happening. The guidelines you keep referring to are the ones I was obeying the week before when I was masked since I wasn't having ACTIVE airway blockage that day.

Excellent model for those who only have Primary care needs. Highly recommend Rachel Cano who was my provider while I was in between insurances. Spruce was a great app easy to use.

Dr. Vo is amazing! She’s very tentative of her patients and seems to truly care about their well being. The app that they use makes it incredibly convenient to message your doctor at any time for refills appointments or just to chat.

Dr. Vo and Angie are amazing. I had no insurance for a few years so I was able to get care without the insane amount the insurance market was asking. Dr. Vo has been the best doctor I have ever had. She listens, wants the best for her patients, and actually texts a few days after a visit or text to ask how I'm doing and adjusts care based on response or is happy I'm doing better. She is what I feel doctors used to be before modern healthcare destroyed the doctor to patient relationship. I have told a lot of friends who are looking for more personal care to go see her. Nobody wants to be just another chart.

I was SO bummed to have to switch Dr's when I got a new job and had to go with a different insurance. Dr Vo is absolutely the best Dr I have ever had! She truly listens to her patients, she will text to check on you and Angie at the front desk is so compassionate as well! Their app is such a great tool and they always respond quickly through it! I HIGHLY recommend Dr Vo and her team!!!

I’ve been going to First Primary for About two years now and have loved having Dr. Snodgrass 🧑🏻‍⚕️ as my primary care physician for my son and I. Unfortunately I just had to switch over to conventional insurance and I’m going to greatly miss the personalized care they offer. I wish all medical offices were this personalized and accessible.

Dr. Snodgrass is great. Very knowledgeable and always gives lots of options. Staff in office is very friendly!

I had no insurance but I had problems that required a physician supervision. Unable to afford normal insurance, I tried First Primary Care. I have to say it was the best decision I have made in years. My doctor was always available by text to answer questions and she made me feel like a participant in the plan of care. I can not recommend they enough.

First Primary Care has been a refreshing experience for our family. Dr. Vo always takes the time to listen and is quick to respond to our needs. She truly cares for her patients. I love their app and how we can often get advice for many health questions without even going into the practice. Highly recommend First Primary Care.

I have loved this place. Dr. Snodgrass is wonderful and really listens to my concerns and takes her time with me. I love the app and being able to communicate so easily any time I need. Great place!

Am incredible, visionary physician. Dr. Goyal treats the patient and is the best read physician I have ever encountered. He is deeply focused on his patients and alleviates current conditions while focusing on long term health. I find Dr. Goyal up to date on the latest medical and physiological research and areas of discovery. We are fortunate to have him and his team in our midst.

We have LOVED being members of FPC!!! It’s a completely different doctor-patient relationship. My husband & I both see Dr. Snodgrass and love her. She truly listens to and respects your wishes. I love having 45 min with my physician and never having to wait in a lobby. I think my favorite is how easy it is to troubleshoot needs and care via the Spruce app. No matter where I am, I have access to my doctor in my back pocket.

The most amazing team I’ve ever dealt with. Their concierge service is top notch and they’re always willing and available to help! I highly recommend using them.

Never have I experienced healthcare done in a way where I felt more in control. A very affordable monthly payment covers a wide array of services and anything outside of that scope of work is a HUGE savings. My doctor is only a text message away and no question is off limits. No phone calls to make an appointment while put on hold. No waiting weeks to get an appointment. I don't even know why they have chairs in the waiting room since I've never had to use one. I am never rushed by my doctor or by the staff. They are patient and caring and they listen. When I found a scary lump, which turned out to be nothing, I wouldn't have made it through with my sanity without the care of Dr. Snodgrass. I even recommended First Primary Care to a colleague and now his whole family has switched over to this plan and he couldn't be happier!!

I have been nothing but satisfied with my care here! Completely different than any other healthcare experience I've ever had. I especially thank Rachel for sticking with me through my Covid experience. She was always responsive and I could always tell she cared. She is also great at partnering with you in your care and being proactive.

Dr. snodgrass, is best..

I can’t be more happy and blessed to be member of FPC and this Facility. Rachel Cano is the most attentive, patient, friendly and professional medical practitioner that I ever had. After jumping from doctor to doctor for years in United States I finally found the right person that makes me feel like family.Muchísimas GRACIAS Rachel! 😉

Everything i wanted in a doctor's office after not having had a primary physician in a while! Visited the woodlands location several times - Dr. Vo was knowledgeable as well as committed to my wellbeing and comfort level. She encouraged me to take ownership of my health. Being able to text them and get a needed med is suuuper convenient!

I would like to firstly thank my Dr Rachel Cano who consistently makes sure to cover all and any of my health concerns i may have. And personally takes the time to either speak to me via phone call or through the SPRUCE messaging app. She and her office has gone above and beyond to respond to specific questions about any tests or labs and treated me very well even if i ran a few minutes late. Dr Cano is very professional and thorough with answers and in depth information...and an enormous help if needed help finding me a specialist and communicating with myself or the referred specialist or testing facility. She is on top of her game and treats you as a human not just another patient or number. Thank you Dr Cano for everything you've done for me in the past and recent months. My experiences have been very pleasant and stress free and i completely appreciate the time you put in to making sure I have been taken care of and given me peace of mind.Thank You-Aaron S.

Absolutely amazing place! Doctors really care and you are free to talk to them whenever. I have never been treated so well!!!!

I was recently forced to change my Doctor of 11 years, as she was taking a leave and not sure when or if she could care for me again. So with so much at steak and not knowing how or what to do as I have no insurance. I am a mom and homemaker with 7 grown children, 14 grandchildren and 1 great granddaughter. I was fortunate enough to be able to care for my family and not worrying about working outside the home. But as a result of this I was left with little or no benefits as I got older. My oldest daughter, a beautiful mother of three herself, a professional working mom ,,joined what she described as a medical membership about a year earlier. I had no reason to look into it although it was a wonderful change in her health care and that of all her children. Shortly after that my youngest daughter a beautiful mother of 7 enrolled her family . They both seemed so relieved that with a single phone call they could get what they needed, help with the teenagers and stitches when needed, and always always a call right back. So another year passed and I was out of options for my own health care so I made the call and got to know and understand what my girls were talking about.. Dr Vo called me herself , something my old doctor did only for bad news. She was professional, and simply a delightful person. She gave me the choice of in person or online or for older people like me texting has worked great. She spent more than a hour with me on my first visit. Covering every issue I had and never once made me feel beneath her or talking down to me. She actually had new ideas about my treatment . Within a few weeks during the freeze I was bitten by a spider at least that's what I thought. Dr Vo looked at the picture called in what I needed to the pharmacy within a few hours and continue to check on me as the days went by. Fast forward to today. I had a prescription miss labeled and had taken the wrong dose for 5 days. As before she called me to see if I was doing better, that's when I realized that I was taking the wrong dose. If she had not been caring enough to call, I would still be taking the wrong dose. I know this is long, I never ever do these reviews but I want families out there to know that they a choice for better affordable careThat's it in a nut shell , they care, not about what insurance will cover they care about us. My family is living a better life today because Dr Vo and everyone who has helped along the way is there for us. Really there for us. Day or night for any reason. I hope that the message gets out to everyone who needs health care and can't get it. This may be for you. It's not insurance, it's a membership, and I have never been treated with so much respect and concern. I will never go back to the endless waits for appointment s or to get refills or be put on a pile with hundreds of other patients to wait my turn. My turn is now when I need it not at the doctor's convenience. . Thank you for reading this, I just want to shed a light on this great new way of health care. Mary Fatuch

Such a great model for how to practice medicine! Always easy to schedule an appointment, never have to wait in a waiting room, and Dr. Snodgrass truly cares about you, both as a patient and a person, and takes the time to really talk to you. I highly recommend First Primary Care in The Woodlands!

Dr. Snodgrass and her team are excellent!! We were so luck to find them when we moved to Texas from out of country and they helped us with all of our family healthcare needs during our stay here. Thank you!!

I have nothing but GOOD things to say about this facility, program, staff. Dr. Rachel is been treating me with tremendous patience, knowledge and especially compassion. She takes her time explaining and offers any and all questions. To my surprise, she will randomly message just to check on me and my progress. I mean, what dr does this?! Not one! Rachel, you’re stuck with me and hoping to bring more family onboard :)- Happy patient!

Dr Snodgrass is a skilled practitioner who has taken a lot of time with my care and she has been so responsive to any questions or problems. She has taken time to research my condition and inquire with other practitioners if there are any tips in how to treat it. Every question has been answered. That day , more often within an hour. And the plan of care is discussed and agreed on by both of us.As a health care provider myself, I am so impressed with the practice. She and the staff go above and beyond. During this time of uncertainty with Covid it can be easy to get lost inside a practice and have real difficulty getting answers. That is the opposite of what you get with this practice.

FPC is the best! I’ll admit that I was skeptical about adding a monthly membership fee. However, my employer switched us over to a high-deductible HSA plan with a pretty low premium so, the budget was there and I figured it was worth a shot to see if truly personalized primary care still exists. I’ve been a member for a little over a year I think and have had nothing but amazing things to say about this clinic. It’s turned out to be a wonderful supplement to my health insurance and I will never go back to the insurance-driven model of healthcare.I thought I would never find another clinic with the quality of care received from my prior GP, who I have seen since childhood. One of the most difficult things to get used to when searching for a new primary care physician is how inaccessible most of them are. The direct care model that they use is truly game-changing. I realize all of the benefits that I enjoyed by staying with the same physician for over 20 years, but none of the consequences of visiting a clinic which is burdened by the bureaucracy of the health insurance industry.Rapid response times, exceptional quality AND affordable care, highly accessible staff who really take interest in their patients, the list goes on.. While the history isn’t there (yet), I am supremely confident in Dr. Snodgrass, Angie, and the rest of the team at FPC - The Woodlands. You can’t go wrong with anyone at First Primary Care. Thanks again to you all!

I've been a member for a year now and I love it. I get personal attention, see a doctor for more than five minutes when I need to and have access 24/7 without dealing with an insurance company. It's amazing how much better the experience is compared to "normal".

We came for our first/annual visit today and words cannot express how I feel about this clinic!!! I have never felt so well taken care of at a Doctor’s office. Dr. Vo truly cares about me and my family!! I did not feel rushed, Dr took the time to talk to us and you can tell she really cares about us and not about seeing as many patients just for the billing. I recommend this office to anyone who wants to feel taken care of!!! Thank you Dr Vo and all of your staff

The staff is very caring and take the time to get to know you and help you. Recommend 100%

My experience with FPC and Dr. Snodgrass has been bar none the best healthcare experience I've ever had. They truly care about the patients and do what they can to treat you as quickly as possible and at a low cost. You can't ask for more than that.